Customer satisfaction is our first priority at SinicaChic. Our shipping guidelines are made to offer dependable and convenient service so that you may be guaranteed to receive your treasures as soon as possible.

FREE OF CHARGE STANDARD SHIPPING ON ORDERS over $99.

We offer free shipping via FedEx, UPS, or DHL to anywhere in the world, including Asia, Europe, North America, Australia, and the Middle East (AE, SA, QA), in order to give you the best possible purchasing experience. All qualifying orders will automatically qualify for free shipping. Orders under $99 will be subject to a $20 flat shipping fee. Please be aware that APO/FPO addresses are not covered by our shipping policy, and that we do not deliver to PO Boxes or U.S. Territories.

Please be advised that Alaska, Hawaii, Guam, Puerto Rico, American Samoa, the Northern Mariana Islands, and the United States Virgin Islands are not currently able to receive deliveries of our items.

Processing Time + Shipping Time = Total Delivery Time.

Processing Time

We recognize that the delay in processing your request concerns you. We start working on your order as soon as you place it. Orders are normally handled one to three business days after they are received. We closely examine your products at this step to make sure they live up to our high requirements.

Shipping Time

Our goal is to deliver your things to you as soon as possible. Generally speaking, you may anticipate receiving your order for in-stock items 7–10 business days after it ships, depending on your location, customs laws, and any unforeseen situations.We collaborate with reliable logistics partners to guarantee prompt and safe delivery.

Track Your Order

We give order tracking so you know how your order is progressing. You will receive an email with a tracking number as soon as your item ships, enabling you to keep track of the package's whereabouts in real time.

Shipments that arrive late because of bad weather, holidays, natural catastrophes, or carrier delays are not our responsibility. Please remember that holidays should be taken into account when estimating shipping timeframes, as they do not count as working days.

Taxes

Our clients in the US are exempt from paying import taxes, tariffs, or VAT (Valued Additional Tax).


Priority 1st is customer satisfaction

Our goal is to fulfill your demands and expectations. Please contact our customer care team if you have any queries or concerns with your order. We'll go above and beyond to make sure you're satisfied and to offer you the help and encouragement you need.

Please be aware that various product kinds, destinations, and situations may cause the shipping policy specifics to change. When you check out, the most recent shipment information will be sent to you. We value your confidence and are eager to give you a wonderful shopping experience. Please send an email to sinicachi@gmail.com, the SinicaChic Customer Team with any questions you may have.